LeadAid

How much is a missed call costing your practice?

Book a free demo — and turn missed calls into booked patients.

9:41 ● ● ● PD Pretoria Family Dental SMS · just now TODAY · 12:47 Hi! This is Pretoria Family Dental — sorry we missed your call. Can I help you book an appointment? Yes please, need a check-up Great. Pick a time that works for you: SUGGESTED SLOT Tomorrow · 14:00 Book this slot → 14:00 works ✓ Booked. See you tomorrow at 14:00.

LeadAid is a done-for-you system that texts back every missed call within 60 seconds, qualifies the caller, and books them straight into your calendar — 24/7, no extra admin for your front desk.

HOW IT WORKS

The moment a call gets missed

01 02 03
01

A call goes unanswered

Lunch, after hours, weekend, or front desk on another line — LeadAid catches it in real time.

02

The caller gets an SMS in 60 seconds

A friendly text from your practice, a few qualifying questions, and a link to book.

03

The patient books into your calendar

Appointment confirmed and synced — your front desk sees it with nothing left to do.

THE REAL COST

Missed calls don't call back. They call your competitor.

If a new patient is worth R15,000 in future revenue, losing just 5 a week costs your practice R300,000+ in future revenue monthly.

35%

of incoming calls go unanswered

67%

immediately try a competitor

78%

book with whoever responds first

Missed Call Revenue Calculator — LeadAid
Calculate Your Loss

What missed calls cost your practice

Move the sliders to match your practice.

Calls per day 30
Small practice
10100
New patient — 1st year valueiWhat one brand-new patient typically spends in their first 12 months — exam, X-rays, cleaning, and a first treatment or two. Use a conservative figure. R3 000
R1 500R6 000
Conservative SA average: R3 000
New patient — lifetime valueiWhat one patient is worth over the years they stay with you — ongoing cleanings, fillings, crowns and follow-ups. Excludes referrals, so it stays conservative. R55 000
R50 000R250 000
Conservative SA average: R55 000
Walking out the door every month
R0
That's R0 a year
LeadAid recovers about
R0
per month — R0 a year
We use conservative industry averages, not theoretical maximums.
Get the full breakdown — exact patients lost, the math, and how to win them back — sent to your inbox.

What if I already have a receptionist?

LeadAid covers the gaps. Overflow, after-hours, follow-up. Most clients keep their existing staff and use LeadAid for the 35% of calls that were going to voicemail.

What about POPIA / patient data?

Patient data is processed on secure, established platforms (including GoHighLevel, WhatsApp and Twilio), some of which are hosted outside South Africa. As your practice's POPIA Operator, LeadAid only processes this data on your instructions and never for our own purposes. Cross-border transfers are covered by data-processing agreements meeting POPIA's Chapter 9 / s72 requirements, and we sign an Operator Agreement with every practice.

How long does setup take?

Most practices go live within 7–10 working days. We'll need a few documents (your CIPC certificate, proof of address, director's ID), a short intake form, and a 30-minute onboarding call. From there we handle the build, the WhatsApp copy, testing, and go-live.

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